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Product Manager

2 months ago

Santa Monica California, United States Kixie Full time
About Us

Kixie is a rapidly growing sales engagement platform that empowers businesses to connect with their customers more effectively. Our platform integrates seamlessly with CRM systems and offers features like advanced analytics, call coaching, and automation to enhance the sales process.

Role Overview

We are seeking a dynamic and experienced Product Manager to lead the development of the Admin Dashboard at Kixie. The Admin Dashboard is a vital part of our platform, offering users the tools they need to manage their teams, monitor performance, and optimize workflows.

Key Responsibilities
  • Define and drive the vision, strategy, and roadmap for the Admin Dashboard, ensuring alignment with Kixie's overall business objectives and customer needs.
  • Collect and analyze customer feedback, market trends, and usage data to identify areas of improvement and opportunities for innovation.
  • Partner with engineering, design, and data teams to prioritize and deliver features that meet customer expectations and maintain high-quality standards.
  • Manage the product backlog, making informed decisions on feature prioritization based on customer needs, technical feasibility, and business impact.
  • Oversee the product lifecycle from ideation through launch and post-launch analysis, ensuring successful delivery and adoption of new features.
  • Communicate product plans, progress, and outcomes effectively to internal stakeholders, including senior management and cross-functional teams.
  • Work closely with UX/UI designers to ensure the Admin Dashboard is intuitive, user-friendly, and addresses the needs of both technical and non-technical users.
  • Define and track key performance indicators (KPIs) to measure the success of the Admin Dashboard and inform ongoing improvements.
  • Stay current with industry trends, competitive products, and emerging technologies to keep Kixie's Admin Dashboard at the forefront of the market.
Requirements
  • 3-5 years of experience in product management, preferably within B2B SaaS platforms.
  • Demonstrated success in managing and launching complex product features or products.
  • Strong understanding of user experience principles and the ability to translate customer needs into product requirements.
  • Experience working with cross-functional teams, including engineering, design, and data.
  • Excellent communication skills with the ability to articulate complex ideas to both technical and non-technical audiences.
  • Analytical mindset with experience in using data to drive product decisions.
  • Familiarity with Agile development methodologies.
  • Experience with CRM, sales tools, or telephony products is a plus.
Benefits
  • Competitive salary and benefits package.
  • Opportunity to work in a collaborative and innovative environment.
  • Professional growth and development opportunities.
  • The chance to contribute to a fast-growing company with a passionate and driven team.
  • Work in our Los Angeles office with the flexibility of hybrid remote work.