Automotive Service Manager
5 days ago
Job Title: Automotive Service Manager
Job Summary:
We are seeking a highly motivated and customer-focused Automotive Service Manager to lead our tire and automotive service facility. As a key member of our team, you will be responsible for establishing and maintaining good working relationships with customers, providing exceptional customer service, and directing the workflow in the service department.
Responsibilities:
- Establish and maintain good working relationships with customers to encourage repeat and referral business.
- Provide exceptional customer service, responding promptly to customer inquiries and addressing any concerns.
- Direct the workflow in the service department, overseeing a team of technicians.
- Quality check completed jobs or delegate a responsible party. Audit ROs to ensure jobs are completed correctly.
- Make sure all repair orders are getting closed in timely manner.
- Meet and exceed defined objectives, store performance, and sales goals.
- Maintain good working relations with vendors and equipment supply companies to provide top service and competitive pricing.
- Lead, coach, and train store employees.
- Handle Daily paperwork involved with retail operations.
- Inventory & Facility management.
- Monitor the location and care of shop tools.
Qualifications:
- 3-5 years Automotive Retail sales and/or management experience.
- High School Diploma/GED is required.
- Ability to communicate clearly and professionally.
- Ability to work a flexible retail schedule including weekends, evenings and holidays.
- Valid driver's license.
Benefits:
- Guaranteed Base Salary + Commission Pay.
- Group health insurance (BCBS).
- Paid Vacation (up to 2 weeks).
- Paid holidays - 8+ per year.
- High-Volume Store Opportunity.
- Clean and modern environment.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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