Operations Director

4 days ago

Emeryville, California, United States KnowHireMatch Full time

Operations Director - Transportation & Collection

KnowHireMatch is seeking a skilled Operations Director to oversee the day-to-day collection operations at a single site with multiple lines of business. This role involves managing performance, productivity metrics, cost management processes, and P&L responsibility, while Route Managers report directly to this position.

Key Responsibilities:

  • Lead the district's daily operations, providing direct support to drivers to ensure safety, service efficiency, and cost savings.
  • Ensure compliance with safety standards and regulations, including Company policies, OSHA, and other relevant laws.
  • Conduct thorough root cause investigations for all incidents and injuries, followed by coaching and retraining as necessary.
  • Oversee personnel management, including hiring, coaching, training, performance evaluation, compensation decisions, promotions, and terminations.
  • Collaborate with senior management to formulate short- and long-term goals and develop actionable plans for operations.
  • Participate in P&L reviews, ensuring budget targets are met. Implement programs to optimize equipment utilization, maintenance, and labor/material costs.
  • Serve as a liaison with local city, municipal, and county agencies to ensure customer satisfaction, improve operational efficiency, and negotiate contracts.
  • Act as a key figure in community outreach efforts to build the company's reputation and secure business growth at the site.

Requirements

Education & Experience:

  • Education: Associate's degree, high school diploma, or GED with at least 2 years of relevant work experience.
  • Experience: Minimum 2 years in a supervisory role with P&L responsibility.
  • Proven track record in operations, customer service, community relations, health and safety, or financial and HR functions.
  • Experience in safety program implementation (OSHA), budget management, equipment specification, and resolving labor relations issues.

Other Requirements:

  • Valid driver's license with a clean driving record, which must be maintained throughout employment.

Ideal Candidate:

We are seeking candidates from industries such as Telecom, Rail, Mining, Quarry, Oil & Gas with strong experience in managing people and P&L responsibilities. Candidates should have experience managing budgets ranging from $150 million to $250 million, along with a strong ability to engage in community outreach to promote the business.

Benefits:

  • Competitive total compensation package including medical, dental, vision, and life insurance, as well as short-term disability coverage.
  • 401(k) plan with company matching.
  • Stock purchase plan and employee discounts.
  • Paid vacation, holidays, and personal days.
  • Professional development assistance, tuition reimbursement, and relocation assistance.
  • Flexible spending accounts and a flexible schedule.

KnowHireMatch values growth, safety, and community involvement. Apply now to lead operational excellence and drive business success.

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