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Chief Operating Officer

2 months ago

South Bend, Indiana, United States YWCA North Central Indiana Full time
Job Description

About the Role

The Chief Operating Officer is a key member of the leadership team at YWCA North Central Indiana, responsible for overseeing the organization's financial and human resources management. This role requires a strategic leader who can collaborate with the IT Consultant to drive business growth and success.

Key Responsibilities

  • Financial Management
    • Work with the finance consultant and staff accountant to ensure the accuracy and quality of all finance and accounting functions, including budgeting, forecasting, and audits.
    • Oversee the preparation of annual and department budgets and financial reports, and contribute to strategic initiatives related to budgets, forecasting, and expense control.
    • Ensure proper internal controls are in place, consulting closely with consultants and auditors.
  • Human Resources Management
    • Recruit and screen new employees, and support the President/CEO in the management, assessment, guidance, and disciplining of staff, including managers and directors.
    • Oversee and ensure appropriate internal controls and policies, and lead and support the annual goal setting and evaluation process.
    • Manage employee relations and staff performance issues, and promote positive employee relations and a positive workplace culture.
  • Information Systems
    • Provide oversight for the monitoring, maintenance, and procurement of all information technology systems, hardware, and software.
    • Ensure that AV technology is available, set up, and operational for meetings as needed.
    • Provide strategy and oversight for technology-related documentation, training, and classes.

Requirements

  • A bachelor's degree or equivalent experience is required.
  • An accounting background with a minimum of five years of accounting experience is required.
  • A self-starter and goal-oriented individual able to set objectives and formulate plans.
  • A motivated collaborator and strategic thinker who can engage and inspire fellow executives and volunteer leaders.
  • Outstanding written and verbal communication skills.
  • Ability to develop goals, objectives, action plans, and track progress.
  • Good understanding of current A-V and IT technology.
  • Minimum of 5 years' experience in hiring, managing, directing, guiding, and disciplining a workforce in a service industry.