Service Coordinator

2 weeks ago


Wautoma, Wisconsin, United States LSS of WI & UP MI Full time
Job Title: HUD Service Coordinator

Lutheran Social Services of WI & Upper MI is seeking a Service Coordinator to cover The Waushara Villages apartments in Wautoma and Redgranite. The Service Coordinator program promotes self-sufficiency and independence of residents, facilitating support services within the residential community.

Job Summary:

The Service Coordinator HUD provides information and referrals to community connections to tenants following guidelines, as defined in the HUD Housing Handbook Section 202. This role connects residents with resources, provides monthly presentations, and connects residents with recreational programming.

Key Responsibilities:
  • Provide general informal case management, including intake, and referral services to all tenants needing such assistance.
  • Assess health, psychological, and social needs, and develop an individually tailored case plan for services and periodic reassessment of the tenant's situation.
  • Establish linkages with all agencies and service providers in the community, and set up a directory of providers for use by both project staff and tenants.
  • Refer and link tenants to service providers in the general community, including case management, personal assistance, homemaker, meals on wheels, transportation, counseling, occasional visiting nurse, preventative health screening/wellness, and legal advocacy.
  • Educate tenants on service availability, application procedures, client rights, and provide advocacy as appropriate.
  • Develop case plans in coordination with assessment services in the community, and monitor the ongoing provision of services from community agencies.
  • Set up volunteer support programs with service organizations in the community, and help other tenants build informal support networks with other residents, family, and friends.
  • Provide training to project tenants on the obligation of tenancy or coordinate such training, and educate other staff on issues relating to aging in place and service coordination.
  • Present workshops or informative sessions to tenants on subjects of tenant interest.
  • Demonstrate the ability to work with tenants, the agency, and the community in a positive manner, as well as the ability to work independently.
Perks:
  • Public Service Loan Forgiveness (PSLF)
  • Medical/Dental/Vision Insurance
  • Flex Spending for Dependent & Health Care
  • Mileage reimbursement
  • Paid Time Off
  • 10 Paid Holidays
  • Ability to Contribute to 403B
  • LSS makes annual raises a priority for employees
  • Calm Wellness App - Premium Access
  • Early Earned Wage Access with UKG Wallet
  • Employee Assistance Program
  • Service Awards and Recognition
Requirements:
  • Bachelor's degree in social work, sociology, psychology, or a related field, or an equivalent combination of education and/or experience.
  • At least 3 years' of related experience, including experience working with the older adult population.
  • Working knowledge of supportive services and other resources for older adults and/or persons with disabilities.
  • Valid driver's license and reliable transportation.
  • Ability to meet LSS auto insurance requirements.
Language Skills:

Ability to communicate effectively and efficiently in verbal and written format. Ability to read, write, analyze, and interpret to complete all required intervention and goal process documentation by established timeframes.

Computer Skills/Technology:

Working knowledge of computers to access computer systems and applications to complete timecards, read and respond to email, and complete required online training.


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