Emergency Roadside Assistance Specialist

2 weeks ago


Tulsa, Oklahoma, United States Melton Truck Lines Full time
Position Overview

As an Emergency Roadside Assistance Specialist, you will play a crucial role in ensuring our customers receive timely and efficient support during their vehicle emergencies. Your primary responsibility will be to coordinate and schedule urgent breakdown services and routine maintenance tasks that occur outside of our main operational hub.

Key Responsibilities
  • Customer Support: Provide exceptional service to clients in distress, ensuring their needs are met with professionalism and care.
  • Coordination: Organize and manage the logistics of emergency repairs and scheduled maintenance.
  • Communication: Maintain clear and effective communication with customers and service teams to facilitate smooth operations.
  • Problem Solving: Quickly assess situations and implement solutions to assist customers effectively.
Work Schedule

This position requires flexibility in scheduling, with shifts that may include evenings and weekends to accommodate customer needs.

Essential Skills
  • Strong customer service orientation
  • Ability to work under pressure
  • Excellent communication skills
  • Organizational and multitasking abilities

Join our team at Melton Truck Lines and contribute to our commitment to delivering outstanding roadside assistance and customer satisfaction.


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