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Customer Service Representative

2 months ago


Wentzville, Missouri, United States Etrailer Full time
Position: Customer Service Representative - Phone Support

Level: Entry Level

Job Type: Full-Time

Salary: Starting at $20.00 per hour

Job Shifts: 8 hours

Are you passionate about assisting others? Do you enjoy learning and growing in a supportive environment? We are excited to have you consider joining our team.

At Etrailer, we are expanding our team and are looking for dedicated individuals to fill the role of FULL-TIME Customer Service Representatives for Phone Support. Your role will involve collaborating with our customers to provide them with the best solutions for their outdoor and travel needs.

What We Offer:

  • Competitive Pay: Start at $20 per hour, with potential earnings averaging $22+, and top performers earning $24+ and even $27+.
  • Convenient Location: Easily accessible with nearby highways.
  • Continuous Learning: We provide ongoing training and personal development opportunities, including a Peer Mentor program to support your growth.
  • Work Environment: Enjoy an open office layout with adjustable desks and plenty of natural light.
  • Additional Benefits: Paid holidays, vacation time, Family Time Premium, 401k matching, and comprehensive medical, vision, and dental plans.

Qualifications:

  • A genuine desire to deliver exceptional service to our customers.
  • Able to thrive in a dynamic environment with coaching support.
  • Commitment to excellent attendance.
  • Strong communication skills, both verbal and written.
  • Ability to work independently and manage tasks efficiently.
  • Capable of making informed decisions to achieve desired outcomes.

Why Choose Etrailer?

We are dedicated to helping our customers enjoy the great outdoors, whether it’s hiking, biking, kayaking, skiing, camping, or RVing. Join us in making memorable experiences for families and friends.

We look forward to discussing this opportunity with you soon.