Care Management Assistant
5 days ago
Vaya Health is seeking a highly motivated and compassionate Care Management Extender to join our team. As a Care Management Extender, you will play a vital role in supporting our care managers in delivering high-quality care to our members.
Job Summary:The Care Management Extender will work closely with care managers to provide outreach, engagement, and follow-up with members, coordinate services and appointments, and engage in health promotion activities. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a team environment.
Key Responsibilities:- Perform general outreach, engagement, and follow-up with members
- Coordinate services and appointments, including transportation arrangements
- Engage in health promotion activities, such as providing education on chronic conditions and promoting wellness programs
- Share information with care managers and other team members on member circumstances
- Provide and track referrals, and assist with obtaining community-based resources and social support services
- Participate in case conferences and support care managers in assessing and addressing unmet health-related resource needs
- High school diploma or GED required
- At least 18 years of age and trained in Tailored Care Management
- Meet one of the following requirements: lived experience with an I/DD or TBI, certified peer support specialist, parent or guardian of an individual with an I/DD or TBI, or two years of paid experience performing similar functions
- Certified PSS (Peer Support Specialist) and/or WRAP (Wellness Recovery Action Plan) Facilitator
This is a remote position, and the successful candidate must reside in North Carolina or within 40 miles of the NC border.
Salary and Benefits:Salary will be commensurate with qualifications and experience. This position is non-exempt and eligible for overtime compensation.
Vaya Health is an equal opportunity employer.
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