Retail Front End Supervisor

3 weeks ago


Milwaukee, Wisconsin, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Front End Supervisor to join our team at Marshalls. As a key member of our store leadership team, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and ensuring prompt and courteous customer service.

Key Responsibilities
  • Lead by example, engaging and interacting with all customers to promote a positive internal and external customer experience
  • Train and mentor Associates on front end principles, including personalizing the customer experience and promoting loyalty programs
  • Assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates
  • Address customer concerns and issues promptly, ensuring a positive customer experience
  • Communicate accurately and effectively with management and Associates when setting and addressing priorities
Requirements
  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
What We Offer

Marshalls offers a competitive starting pay range of $13.00 to $13.50 per hour, as well as a range of benefits, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, and more. We are an equal opportunity employer and welcome applicants from diverse backgrounds.



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