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Retail Sales Consultant at T-Mobile

2 months ago

Alexandria, Virginia, United States Arch Telecom Full time

T-Mobile Retail Sales Associate

Become a part of a leading national T-Mobile Preferred Retailer, recognized for excellence in the wireless retail sector. With a strong presence across the country, we pride ourselves on delivering outstanding service and innovative wireless solutions. If you are enthusiastic about customer engagement and sales, this role may be a great fit for you.

Key Responsibilities:

  • Provide outstanding customer support with a focus on patience, integrity, and understanding.
  • Utilize digital tools to improve customer interactions and onboarding experiences.
  • Engage in training initiatives and foster connections with fellow team members.
  • Promote the T-Mobile brand through community involvement and social media engagement.

Ideal Candidate Qualifications:

  • A strong desire to learn and excel in customer service and sales.
  • A competitive mindset and the ability to succeed in a dynamic sales environment.
  • A collaborative team player who can balance customer satisfaction with performance objectives.
  • Previous experience in customer service and/or sales, ideally in a retail context.
  • Multilingual communication skills are advantageous.

Essential Requirements:

  • Must be at least 18 years of age.
  • High school diploma or equivalent educational background.
  • Capability to stand for prolonged periods and lift items weighing up to 25lbs.
  • Access to reliable transportation.
  • Availability for full-time (40 hours) or part-time (20+ hours) shifts.

Benefits & Perks:

  • Participation in an Employee Stock Ownership Program (ESOP) retirement plan.
  • Tuition reimbursement options for both full-time and part-time staff.
  • Competitive hourly wages with commission potential.
  • Opportunities for career advancement and professional growth.
  • Comprehensive health, vision, and dental coverage for full-time employees.
  • Discounted T-Mobile wireless services.
  • Monthly incentives, contests, and recognition programs.

Diversity & Inclusion Commitment:

At Arch Telecom, we celebrate diversity and inclusion within our workforce. We believe that embracing individuals from various backgrounds and perspectives enriches our customer and employee experiences. We invite candidates from all walks of life to consider contributing to our collective success.