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Lead Quality Assurance Engineer

2 months ago


California, Missouri, United States Hedera Hashgraph Full time
Hedera Hashgraph is a pioneering technology firm focused on revolutionizing the way businesses interact with decentralized systems.

Our innovative solutions are designed to enhance operational efficiency across various sectors, ensuring seamless integration of advanced technologies.

As a Senior Quality Engineer, you will play a crucial role in supporting the quality supervisor in the establishment, implementation, and maintenance of a robust quality management system for both in-process and outgoing products. Your primary responsibilities will encompass:
  1. Development of Quality Control Procedures: Establish and refine inspection protocols to ensure product excellence.
  2. Customer Feedback Management: Regularly assess and act upon customer feedback to enhance service quality.
  3. Technical Reviews: Collaborate with cross-functional teams to ascertain customer requirements.
  4. Quality Control Planning: Conduct PMEA studies and develop comprehensive quality control plans.
  5. First Article Inspection: Execute FAI on finished products and prepare detailed reports for customer evaluation.
  6. Interdepartmental Coordination: Work closely with Engineering and Operations to ensure new product transitions adhere to approved specifications.
  7. Continuous Improvement Initiatives: Monitor product and process quality, driving enhancements through methodologies such as 5S and Kaizen.
  8. Root Cause Analysis: Identify and implement corrective actions for quality-related process issues.
  9. Training Development: Create training programs to elevate quality awareness among inspectors and operators.
  10. Compliance Assurance: Support production inspectors in ensuring adherence to quality management standards.
  11. Audit Conducting: Perform line audits and recommend appropriate corrective and preventive measures.
  12. Customer Engagement Coordination: Organize customer visit events in collaboration with relevant teams.
  13. Failure Analysis: Analyze product failures and drive corrective actions for customer complaints.
  14. Quality Reporting: Prepare comprehensive quality reports and undertake additional tasks as assigned by the quality supervisor.

Ideal candidates will possess a minimum of 3 years of experience in quality management, demonstrating proficiency in essential quality management tools and the ability to conduct independent quality audits. Familiarity with ISO9000 quality management systems and common quality terminology is essential.

Proficiency in office software and equipment is required, along with fluency in English for both reading and writing. Candidates should exhibit integrity, a strong sense of responsibility, and the ability to work collaboratively within a team environment.

Hedera Hashgraph is committed to fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other protected status.