Intake Program Coordinator
3 weeks ago
Job Title: Intake Program Coordinator | FSS Boston
About Gandara Mental Health Center, Inc.
Gandara Mental Health Center, Inc. is a leading provider of mental health services in Boston, MA. We are dedicated to delivering high-quality care and support to individuals and families in need.
Job Summary:
The Intake Program Coordinator will be responsible for supporting office management needs, including secretarial duties and clerical responsibilities. This role will also involve tracking and monitoring all YCCS referrals, managing Manage Care Entities processes, and analyzing data to inform program development.
Duties and Responsibilities:
- Customer Service: Provide courteous and timely customer service to clients, staff, and stakeholders.
- Administrative Tasks: Perform various administrative tasks, including data entry, paperwork, and record-keeping.
- Referral Management: Track and monitor all YCCS referrals, ensuring that necessary steps are taken to move cases forward.
- Data Analysis: Analyze data to identify trends, patterns, and areas for improvement, and provide recommendations for program development.
- Communication: Communicate effectively with staff, stakeholders, and clients, both verbally and in writing.
Requirements:
- Education: High school degree or equivalent; post-secondary education an asset.
- Experience: At least 2 years of clerical experience.
- Skills: Bilingual skills in Spanish-English required, Microsoft Office proficient (e.g., Excel, Word, PowerPoint), ability to work under pressure, and strong communication skills.
- Additional Requirements: Flexibility to work shifts, including evenings, as required, positive attitude, and team-oriented mindset.
Salary: $45,000 - $55,000 per year, depending on experience.
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