Customer Service Representative
3 weeks ago
Company Overview
H-E-B is a unique company where people come first. Our stores are always bustling with energy, and our Partners are the driving force behind our success. As a customer service representative, you'll be responsible for providing an exceptional shopping experience for our customers while maintaining a well-stocked and organized department.
Salary and Benefits
The estimated salary for this position is around $30,000 - $40,000 per year, depending on location and experience. H-E-B offers a range of benefits, including medical, dental, and vision insurance, as well as a 401(k) plan and paid time off.
Job Description
Responsibilities:
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Maintain a clean and organized store environment, including the sales floor, stockrooms, and equipment.
- Stock shelves, face merchandise, and rotate stock to ensure that products are easily accessible and visible to customers.
- Process transactions accurately and efficiently using the cash register system.
- Assist with inventory control, including counting and reconciling inventory, monitoring stock levels, and reporting any discrepancies.
- Participate in visual merchandising and store displays to create an attractive and engaging shopping experience.
- Collaborate with colleagues to achieve sales goals, share knowledge, and provide support as needed.
Required Skills and Qualifications
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment and adapt to changing situations.
- Able to lift up to 65 pounds and stand for long periods of time.
Additional Requirements
This role requires a strong commitment to providing excellent customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales goals.
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