Customer Engagement Representative
6 days ago
We are seeking a highly motivated and experienced Customer Service Advisor to join our team at Jiffy Lube. As a Customer Service Advisor, you will be responsible for providing exceptional customer service, performing automotive service and installation activities, and ensuring that customers are fully satisfied with our services.
Main Duties
The key responsibilities of this role include:
- Providing excellent customer service at all times.
- Performing automotive service and installation activities associated with approved store products and services.
- Explain benefits of services & products to customers.
- Look up information for various applications.
- Operate point-of-sale computer system.
- Drive vehicles with automatic and manual transmissions.
Work Environment
You will work in a dynamic environment, interacting with customers and colleagues on a daily basis. You must be able to communicate clearly and effectively, even in a noisy environment. You will also be required to lift minimum 40 pounds, often, and stand on feet for 10-hour shifts.
Skills and Qualifications
We are looking for candidates who possess excellent customer service skills, good verbal communication skills, and basic proficiency in Open Office products. You must also be able to read and write in English, and hold a valid driver's license.
Benefits
Jiffy Lube offers a competitive salary, as well as opportunities for career advancement and professional growth. We provide a safe and supportive work environment, and offer comprehensive training to ensure that you have the skills and knowledge needed to succeed in this role.
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