Client Specialist

4 weeks ago

Fayetteville, Arkansas, United States Talbots Full time

About the Role:

We are seeking a highly motivated and customer-focused Client Specialist to join our team at Talbots. As a Client Specialist, you will be responsible for creating and fostering a culture of hospitality through exceptional customer experiences and building enduring relationships both internally and externally.

Key Responsibilities:

  • Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
  • Support all service enhancers to build strong relationships including active use of Concierge.
  • Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
  • Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
  • Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
  • Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
  • Actively participate in community/store activities and events that promote the Talbots brand.
  • Professionally represent the brand.

About Talbots:

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, the company is known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.

What We Offer:

  • Growth opportunities to help you grow beyond this position and into the next.
  • Incentive opportunities.
  • Generous merchandise discounts.
  • Other perks, including referral incentives, discounts on travel, shopping, concerts and more.

What We Value:

  • We win as a team and are dedicated to ensuring and applauding each other's success.
  • We encourage creativity, innovation and smart risk-taking.
  • We are committed to building relationships with our customers and associates by knowing, serving, and delighting them.
  • We act with integrity, transparency, candor, and respect.
  • We respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
  • We embrace community by bringing positive change to those we live and work in.

Equal Opportunity Employer:

Talbots is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to race, sex, national origin, color, age, disability, veteran status, pregnancy, sexual orientation, religion, or any other category protected by applicable law.

Accommodations:

Talbots is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process please contact recruiting@talbots.com.

Position Type:

This is a part-time position.

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