Medical Assistant

7 days ago

Cherry Hill, New Jersey, United States Cooper University Health Care Full time
About the Role

We are seeking a highly skilled and detail-oriented Medical Assistant to join our team at Cooper University Health Care. As a Medical Assistant, you will play a vital role in providing exceptional patient care and support to our patients and healthcare team.

Key Responsibilities

• Provide clinical support to physicians and other healthcare professionals in various ambulatory settings
• Greet patients and guests, utilizing AIDET and provide excellent service experience
• Perform administrative duties, including rooming functionality, documentation, and communication with patients and healthcare team
• Obtain reports, results, and medical records, and complete insurance and/or disability forms, precertification and/or authorizations
• May make appointments, including follow-up appointments for patients in a high customer service environment
• Perform and document patient outreach and call backs for messages received in pool, MyChart messaging and confirmation calls
• May collect specimens and handle per established protocols, including proper labeling and safety handling
• Assist physicians/providers with monitoring and reporting lab results
• File all reports, labs, radiology reports, and miscellaneous correspondence in EMR and attach results to appropriate orders
• May obtain prior authorization for medications, procedures, and testing
• Successfully communicate with multidisciplinary team members and patients, upholding our Mission, Vision, and Values, and adhering to Code of Ethical conduct
Requirements

• Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of externship completed in a medical office
• Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection experience
• Epic experience preferred
• Excellent organizational, written/verbal communication, and teamwork skills
• Demonstrated performance of excellent customer service skills
• High School Diploma or Equivalent required
• Graduate of a post-secondary medical assisting education program accredited by NJAC(13: approved certifying body AND current certification from a recognized certifying board approved by NJ Board of Medical Examiners
• Current BLS/CPR certification through the American Heart Association

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