Store Experience Specialist

3 weeks ago


Bangor, Maine, United States Ocean State Job Lot Full time
About the Role

The Store Specialist is a key member of our Ocean State Job Lot team, responsible for creating a positive and engaging customer experience. This role involves handling customer service, processing complex transactions, and ensuring store appearance.

We offer a competitive salary of $40,000 - $55,000 per year, depending on experience, as well as opportunities for career growth and professional development.

Key Responsibilities:
  • Deliver exceptional customer service, building lasting relationships through the T.R.E.A.T. model.
  • Process transactions accurately, assist customers with inquiries, and perform advanced point-of-sale functions.
  • Merchandise new items, maintain store appearance, and ensure compliance with Company guidelines.
  • Train and coordinate associates, manage breaks, and communicate issues to store leadership.
  • Maintain a safe and organized store environment through proactive maintenance and cleaning.
Requirements:
  • Prior retail experience is preferred.
  • Strong communication and mathematical skills are required.
  • Able to work full-time, including nights and weekends as needed by the business.
  • Must be 18 years of age or older.


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