Emergency Services Crisis Responder

3 weeks ago


Blue Island, Illinois, United States The Salvation Army USA Central Territory Full time

Job Summary

The Salvation Army USA Central Territory is seeking a highly skilled and compassionate Emergency Services First Responder to join our team. As a key member of our emergency assistance program, you will play a vital role in providing critical support to individuals and families in need.

Key Responsibilities

  • Interview and assess individuals requesting emergency assistance to identify their needs and develop effective service plans.
  • Provide material assistance, such as clothing, food, and household furnishings, based on available resources and program policies.
  • Offer information and referrals for additional or more appropriate services to meet the unmet needs of individuals and families.
  • Document income, expenses, and family size to ensure accurate assessment and service delivery.
  • Collaborate with the Corps Officer and Office Manager to manage the emergency assistance program, including budgeting and resource allocation.
  • Participate in ongoing training and professional development to enhance job competencies and meet certification requirements.

Requirements

  • Bilingual in English and Spanish
  • Cultural sensitivity and ability to work with diverse populations
  • Strong problem-solving and communication skills
  • Ability to maintain confidentiality and handle sensitive information
  • Administrative and bookkeeping experience with a background in computer-based work environments

Working Environment

The work environment for this position includes an office setting with a low to medium noise level. The successful candidate will be required to use standard office equipment and a PC.

Why Join Our Team?

The Salvation Army USA Central Territory is a dynamic and compassionate organization dedicated to serving the most vulnerable members of our community. As an Emergency Services First Responder, you will have the opportunity to make a meaningful difference in the lives of others while working in a supportive and collaborative team environment.


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