Customer Service Representative

2 weeks ago


Unity, Maine, United States XACT Full time
{"title": "Customer Service Representative", "content": "Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels, including phone, email, and chat.

Key Responsibilities:

  • Field inbound customer calls, emails, and chat requests in a fast-paced environment
  • Provide timely and effective solutions to customer inquiries and concerns
  • Utilize computer skills and software applications to resolve customer issues
  • Collaborate with team members to achieve customer satisfaction and resolution goals

Requirements:

  • Fluent English language skills
  • Ability to type 40 words per minute or greater
  • Availability to work in a call center environment
  • Ability to sit for extended periods of time

Benefits:

  • Competitive hourly rate
  • Opportunities for career growth and professional development
  • Flexible scheduling options
  • Comprehensive benefits package, including medical, dental, and vision insurance

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.", "lang_code": "en-US"}



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