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Customer Service Liaison
2 months ago
North American Corporation of Illinois is seeking a highly skilled Customer Service Representative to provide exceptional support to our Sales Representatives and customers. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work effectively in a team environment. Key Responsibilities:
• Provide internal support to assigned Sales Representatives regarding customer problems, complaints, or requests.
• Respond to customer inquiries and resolve issues in a timely and professional manner.
• Process customer orders, track shipments, and handle returns.
• Collaborate with internal departments to ensure seamless customer experience.
• Maintain accurate records and reports to ensure compliance with company policies.
Requirements:
• High school diploma or equivalent required; Bachelor's degree preferred.
• Previous sales support or customer service experience.
• Excellent verbal and written communication skills.
• Strong data entry skills and experience with Microsoft Office.
• SAP experience preferred.
This is a fantastic opportunity to join a dynamic team and contribute to the success of our customers. If you are a motivated and customer-focused individual, we encourage you to apply.
