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Clinical Operations Supervisor

2 months ago

Granite City, Illinois, United States Gateway Regional Medical Center Full time
Job Overview

About Us: Gateway Regional Medical Center is dedicated to providing continuous nursing, medical, and health services around the clock, under the guidance of physicians and the supervision of registered nurses.

We cater to a diverse patient population and their families throughout our extensive network, while focusing on the professional growth of our staff, enhancing patient outcomes, and fostering strong community partnerships.

WHAT WE PROVIDE:

  • A stable and expanding organization with numerous training and advancement opportunities within the healthcare sector for all employees, both Full-Time and Part-Time.
  • Negotiable hourly compensation based on experience, with competitive market rates and potential bonuses for outstanding performance (bonuses applicable only for Full-Time roles).
  • Comprehensive Employee Benefits: Full-Time employees can access various medical, dental, and vision insurance plans.

POSITION SUMMARY: The Administrative House Manager is responsible for offering both clinical and administrative support to nursing staff and overseeing the operations of all departments in the absence of department heads and hospital administration. This role ensures adherence to nursing care standards and promotes the professional development of employees and students utilizing the clinical facilities of Gateway Regional Medical Center.


KEY RESPONSIBILITIES:

  • Ensures optimal staffing for all patient care units, considering continuity of care, clinical expertise, and unit acuity, while managing costs and appropriate care hours.
  • Maintains a positive and effective work environment.
  • Provides counseling to employees as needed and takes immediate disciplinary action when necessary.
  • Conducts a minimum of two rounds on all patient care units during each shift, remaining attentive to interdepartmental concerns.
  • Acts as a resource in the absence of other departmental personnel, including Central Supply and Pharmacy.
  • Offers leadership and direction aligned with departmental and organizational goals.
  • Facilitates communication with physicians, staff, patients, and families to address issues and enhance care.
  • Serves as a resource for department managers regarding staff performance evaluations.
  • Acts as a liaison to other departments involved with Nursing Services, such as Education, Human Resources, and Medical Records.
  • Participates actively in Nursing Service Administration meetings.
  • Adapts to changing circumstances to meet organizational needs.
  • Functions as a clinical resource, assisting nursing personnel in assessing patient and family status to plan appropriate nursing care.
  • Performs additional duties as assigned.

EDUCATION AND TRAINING:

  • Graduate of a state-approved nursing program.
  • Bachelor's Degree in Nursing is required.

LICENSING AND CERTIFICATION:

  • Current Registered Nurse license in the State of Illinois.

EXPERIENCE:

  • Minimum of 2 years of clinical experience in acute care, with at least 2 years of management or administrative experience in healthcare preferred.

SKILLS AND QUALIFICATIONS:

  • CPR certification is required.
  • Exceptional communication skills for effective interaction with patients, visitors, and staff.
  • Ability to manage time effectively and organize daily schedules to meet productivity standards.
  • Proficient computer skills.
  • Knowledge of growth and development across all patient age groups, including pediatric, adolescent, adult, and geriatric populations.
  • Ability to understand and respond effectively to patient needs.