Retail Sales Associate

7 days ago


Aiea HI United States The TJX Companies, Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at TJ Maxx. As a Retail Sales Associate, you will be responsible for delivering a world-class customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.

Key Responsibilities
  • Provide exceptional customer service, engaging with customers and embodying customer experience principles and philosophy.
  • Maintain a clean and organized store environment, adhering to all organizational, cleanliness, and recovery standards.
  • Process customer purchases and returns accurately, counting change back to customers according to established operating procedures.
  • Promote credit and loyalty programs, and maintain and uphold merchandising philosophy and procedures.
  • Initiate and participate in store recovery as needed, and maintain all organizational, cleanliness, and recovery standards for the sales floor.
  • Provide and accept recognition and constructive feedback, adhering to all labor laws, policies, and procedures.
  • Support and participate in store shrink reduction goals and programs, and participate in safety awareness and maintain a safe environment.
Requirements
  • Excellent customer service skills, with the ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills, with attention to detail and the ability to multi-task.
  • Capable of lifting heavy objects with or without reasonable accommodation, and works effectively with peers and supervisors.
  • Retail customer experience preferred, with the ability to respond appropriately to changes in direction or unexpected situations.
Benefits

As a Retail Sales Associate at TJ Maxx, you will enjoy a range of benefits, including:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Those who meet service or hours requirements are also eligible for:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.



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