Wellness Practitioner

Wellness Practitioner - Part Time

Compensation: We provide competitive remuneration along with commission on top-tier pricing. Commissions range from 37% to 42% plus an additional 10% on retail sales (typically averaging $59-$84+ per hour).

About Us:

Join a transformative experience in the hospitality industry.

As a member of the Woodmark Hotel & Still Spa team, you will have the opportunity to showcase your skills alongside dedicated and talented individuals who are committed to crafting remarkable guest experiences daily.

If this philosophy resonates with your values, consider becoming part of a team where your insights and contributions are vital to the evolution of hospitality.

Benefits and Perks:

The Woodmark Hotel & Still Spa extends unique benefits to eligible team members.

General Perks for All Team Members:

• Convenient work location.
• Daily meal credit for team members working over five hours.
• Recognition events and appreciation gatherings.
• Exclusive discounts and benefits at Carillon Point.
• Access to a discount program through LifeMart.

Your Work Environment:

Guest Experience:

Our establishment encourages guests to experience tranquility while embracing adventure, immersing them in the natural beauty and rich culture of the Pacific Northwest. Nestled along serene waters, our venue invites guests to escape daily distractions and reconnect with themselves. We promote exploration of outdoor activities or the option to indulge in our personalized luxury services.

Candidate Profile:

SUMMARY:

The Wellness Practitioner is tasked with delivering body treatments and massages to guests, ensuring exceptional service that aligns with our high standards.

This role requires a commitment to providing outstanding service to both internal and external guests, embodying the Woodmark Hotel & Still Spa culture, and upholding our core values of Honesty, Enthusiasm, Integrity, Accountability, and Passion for Service.

KEY RESPONSIBILITIES:

• Deliver timely services for each appointment.
• Arrive punctually as per the scheduled shifts.
• Provide guests with general information about the resort.
• Administer professional body treatments in line with spa protocols.
• Adapt to scheduling needs and assist with spa events.
• Maintain equipment and manage product usage for cost efficiency.
• Possess comprehensive knowledge of services and products, educating guests accordingly.
• Achieve retail sales targets by promoting home care programs.
• Adhere to sanitation and sterilization standards as mandated.
• Encourage guests to explore additional hotel services and amenities.
• Prepare treatment rooms and ensure cleanliness and restocking as needed.
• Communicate any relevant occurrences involving staff or guests to management.
• Actively promote spa services, treatments, and available promotions.
• Address guest inquiries and concerns with professionalism.
• Provide prompt and accurate responses to guest requests.
• Work independently while maintaining a positive team environment.
• Participate in training and staff meetings regularly.
• Assist in various spa operations as directed by management.
• Stay informed about hotel amenities and special events.
• Maintain accurate time records and adhere to dress code standards.
• Exhibit alertness and courtesy towards guests and colleagues.
• Perform additional duties as assigned.

QUALIFICATIONS:

• High school diploma or equivalent is required.
• A valid massage therapy license is mandatory.
• CPR certification is required.
• Preferred: Two years of experience in a similar role.
• Required: One year of customer service experience.

JOB REQUIREMENTS:

• Must be a U.S. citizen or possess a valid work permit.
• Minimum age of 18 years is required.
• Natural ability to engage with others is essential.
• Proficiency in reading, writing, and speaking English is necessary.
• Ability to follow verbal and written instructions accurately.
• Excellent communication and listening skills are required.
• Detail-oriented approach is essential.
• Ability to thrive in a fast-paced environment.
• Professional appearance and demeanor are expected.
• Commitment to fostering a teamwork-oriented environment.
• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to interact effectively with guests and team members, resolving conflicts diplomatically.
• Passion for delivering exceptional guest experiences is crucial.

WORKING CONDITIONS:

• Ability to stand for extended periods and walk intermittently.
• Capability to lift and carry up to 40 lbs at shoulder height.
• Occasional pushing/pulling of up to 50 lbs may be required.
• Frequent fine manipulation and repetitive movements are necessary.
• Occasional bending, squatting, and kneeling may be required.
• Ability to work outdoors in various weather conditions.

This job description does not encompass all duties that may be assigned to the team member. The team member is expected to follow additional instructions and perform other work-related tasks as requested by their supervisor.

Woodmark Hotel is an Equal Opportunity Employer (EOE) and is dedicated to providing equal opportunities regardless of age, race, religion, color, national origin, citizenship, sex, veteran's status, disability, or any other legally protected status.