Pharmacy Customer Service Representative
8 hours ago
We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized pharmacy environment.
Key Responsibilities:- Provide exceptional customer service, answering questions and resolving issues in a timely and professional manner.
- Process prescriptions, including retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
- Maintain a clean and organized pharmacy environment, including counters, shelves, and inventory.
- Assist pharmacists in scheduling and maintaining work flow, and report prescription errors to the pharmacist on duty.
- Process manual claims for third-party program prescription services, and perform other clerical duties as assigned.
- Assist with inventory management activities, including ordering, unpacking, checking, and storing shipment of pharmaceuticals.
- Ensure compliance with state and local laws regarding regulated products, and maintain knowledge of company asset protection techniques.
- Must be fluent in reading, writing, and speaking English.
- Requires willingness to work flexible schedule, including evenings and weekend hours.
- Prefer six months of experience in a retail environment, and prior work experience with Walgreens.
- Prefer good math skills, computer skills, and knowledge of store inventory control.
- Prefer PTCB certification.
As a Pharmacy Customer Service Associate at Walgreens, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and supporting the pharmacy team. We offer competitive pay, benefits, and opportunities for professional growth and development.
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