Customer Service Associate

3 weeks ago


Republic, Washington, United States TAL Holdings LLC Full time
Exceptional Customer Service Associate Wanted

TAL Holdings LLC is seeking an Exceptional Customer Service Associate to join our team in Vancouver, Washington. This dynamic role involves providing top-notch service to customers, addressing their needs promptly, and resolving any issues that may arise.

Estimated salary range for this position is $16.77 - $24.45 per hour.

  • Job Summary: Provide exceptional customer experiences through prompt assistance, clear communication, and problem-solving skills.
  • Key Responsibilities:
  • Greet and assist customers, respond to inquiries, and resolve customer complaints;
  • Work closely with the sales team to identify opportunities to offer tailored solutions;
  • Process payments, returns, and exchanges efficiently and accurately;
  • Collaborate with the inside sales team to contact and increase sales to existing house accounts;
  • Maintain a clean and organized showroom, samples, and literature;
  • Assist with store cycle counts and inventories, ensuring system information is accurate;
  • Communicate effectively with internal team members to ensure seamless transactions.
Requirements:
  • High school diploma or equivalent;
  • 1-2 years of sales experience, preferably in contractor sales;
  • Excellent communication and interpersonal skills;
  • Basic understanding of construction methods;
  • Proficient in Microsoft Office tools and Point of Sale Programs;
  • Able to lift up to 20 pounds occasionally and work extended periods on your feet.


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