Sales Associate
1 month ago
Carter's/OshKosh is seeking a Sales Associate to join our team. As a Customer Experience Expert, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience. You will be responsible for greeting customers, answering questions, and assisting with purchases. You will also be expected to maintain a safe and clean store environment, and to minimize store loss through effective customer service and inventory management.
Key Responsibilities:
- Welcome customers and provide assistance with product styles, features, and benefits
- Confidently and proactively resolve issues for customers and balance multiple customers in a busy retail environment
- Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
- Execute and expedite point of sale/register transactions
- Complete floor replenishment and shipment as needed
- Articulate current promotional events and the brand loyalty program, including credit, to customers
- Minimize store loss by providing exceptional customer service and maintaining a safe, clean store
Requirements:
- A positive and solutions-oriented mindset
- Demonstrated customer service and engagement skills
- Effective and professional verbal and written communication skills
- The ability to manage multiple tasks at once
What We Offer:
- A welcoming and inclusive work environment
- Opportunities for professional and personal development
- A competitive salary and benefits package
- A 30% discount on Carter's/OshKosh products
- Referral bonuses and other incentives
About Carter's/OshKosh:
Carter's/OshKosh is the largest North American apparel retailer exclusively for babies and young children. We offer a wide range of products, including Carter's, OshKosh B'gosh, Skip Hop, and Little Planet brands. We are committed to providing exceptional customer service and creating a positive shopping experience for our customers.
Equal Opportunity Employer:
Carter's/OshKosh is an Equal Opportunity and Affirmative Action employer. We are committed to creating a diverse and inclusive work environment and welcome applications from qualified candidates of all backgrounds.
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