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Lead Operations Analyst

2 months ago

Miami Beach, Florida, United States Mount Sinai Medical Center of Florida Full time
Lead Operations Analyst

Join a Legacy of Excellence at Mount Sinai Medical Center

Mount Sinai Medical Center has a rich history of providing exceptional healthcare services to our diverse community. Our commitment to clinical excellence drives us to recruit and nurture top-tier healthcare professionals. With state-of-the-art facilities and a wide range of medical services, we are dedicated to advancing healthcare in South Florida.

Our Commitment to Care: The Sinai Way

At Mount Sinai, we pride ourselves on our collaborative culture, where over 4,000 dedicated employees work together to deliver outstanding healthcare through innovation and research. We invite healthcare professionals to become part of our mission to achieve clinical excellence.

About the Project Management Office (PMO)

The PMO at Mount Sinai Medical Center serves as the internal consulting arm within the Finance department, focusing on expense management, resource allocation, and strategic initiatives. Key areas of oversight include labor management, supply chain optimization, service contracts, and various strategic projects.

Ideal Candidate Profile:
  • Innovative thinker who challenges existing processes and proposes effective solutions
  • Strong analytical skills with a focus on complex data problem-solving
  • Able to manage multiple projects with shifting priorities
  • Committed to continuous learning and professional development
  • Proficient in presenting complex data in an accessible manner for diverse audiences
  • Detail-oriented with a knack for identifying and resolving discrepancies
Potential Projects Include:
  • Labor productivity and standards management
  • Cost management for surgical supplies
  • Strategic growth and accessibility initiatives
Qualifications:
  • Bachelor's degree in Healthcare Science, Industrial Engineering, Business, Computer Science, or a related discipline
  • Experience in healthcare quality, process improvement, or resource management
  • Advanced proficiency in MS Office, particularly Excel (including Pivot Tables, VLOOKUPs, and advanced formulas); familiarity with MS Access or SQL Server is a plus
  • Experience in creating Tableau dashboards is preferred
  • Process-oriented mindset with knowledge of Lean and Six Sigma methodologies
  • Strong relationship-building skills with key stakeholders
  • Excellent analytical, critical thinking, and communication skills
Key Responsibilities:

1. Guidance and Support: Assist departments in developing and enhancing reports and dashboards to support cost-saving initiatives and informed decision-making. Lead specific projects and contribute to strategic discussions.

2. Data Management: Understand data sources and their interactions, creating and modifying reports as necessary.

3. Analytical Support: Identify and resolve data discrepancies proactively, utilizing available resources for efficient analysis.

4. Meeting Participation: Schedule and contribute to meetings with departments, including senior leadership.

5. Effective Communication: Clearly articulate expectations, reports, and deliverables to various stakeholders.

6. Operational Insight: Demonstrate a comprehensive understanding of business operations and evaluate project feasibility and risk.

7. Project Leadership: Serve as a subject matter expert, providing training and recommending new initiatives based on analytical insights.

8. Change Management: Navigate complex issues and build consensus among stakeholders.

9. Strategic Thinking: Identify innovative solutions to enhance efficiency and minimize non-value-added tasks.

10. Project Success Metrics: Establish measures of success for various initiatives.

Employee Benefits:

We prioritize the well-being of our employees by offering a comprehensive benefits package that includes:
  • Health insurance
  • Life insurance
  • Long-term disability coverage
  • Healthcare spending accounts
  • Retirement savings plan
  • Paid time off
  • Tuition reimbursement
  • Employee assistance programs
  • Wellness initiatives
  • On-site housing for select roles