Payoff Demand Specialist

2 weeks ago


Los Angeles, California, United States Ultimate Staffing Full time
Job Summary

We are seeking a highly organized and detail-oriented Payoff Demand Specialist to join our team at Ultimate Staffing. As a Payoff Demand Specialist, you will be responsible for processing payoff demands and lien releases for our clients.

Key Responsibilities
  • Respond to Client Inquiries: Respond to questions and requests for documentation from mortgagors, authorized third parties, and other departments.
  • Manage Workflow: Prioritize and manage workflow to ensure all payoffs and releases of liens are processed within required timeframes.
  • Prepare Payoff Files: Assemble and prepare pay-off files and request original loan documents from Document Custodian.
  • Release Liens: Prepare Release of Liens and ensure documents are sent to appropriate counties/title companies for recording within required state-specific timeframes.
  • Update Systems: Update and maintain systems, logs, reports, and files.
  • Meet Deadlines: Process demand requests in accordance with daily deadlines and month-end schedules.
  • Ensure Compliance: Follow procedures to ensure compliance with internal business standards and applicable federal, state, local, or other regulatory disclosures and requirements.
  • Support Team: Provide support as needed with audits and to department members.
  • Perform Other Duties: Perform other duties as assigned.
Requirements
  • Strong Communication Skills: Excellent communication and interpersonal skills to effectively interact with clients and team members.
  • Organizational Skills: Strong organizational and time management skills to prioritize and manage multiple tasks and deadlines.
  • Attention to Detail: High level of attention to detail to ensure accuracy and completeness of payoff demands and lien releases.
  • Technical Skills: Proficiency in software applications and systems used in the mortgage industry.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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