Operations Director for Boiler Industry
6 days ago
About NBW, Inc.
We are a 4th generation family-owned business committed to providing the highest quality boiler service, repairs, installations, rentals, and mechanical services nationwide.
Our team of expert craftsmen deliver exceptional workmanship and unparalleled customer satisfaction. We stay at the forefront of boiler and mechanical construction technology and industry best practices to ensure innovative solutions tailored to our customers' unique needs.
We take pride in our work, stand behind our services, and remain true to the principles that have made NBW, Inc. a trusted name in the communities we serve.
About the RoleAs Vice President of Operations, you will be a key member of our executive team, responsible for the efficient execution of all operational aspects of our business. You will lead a team of dedicated professionals, ensuring seamless delivery of high-quality services, optimizing operational processes, and driving continuous improvement across all operational functions.
Key Responsibilities:- Operational Leadership:
- Develop and implement operational strategies aligned with our company's overall strategic goals, ensuring efficient resource allocation and optimized processes.
- Drive a culture of operational excellence, focusing on efficiency, effectiveness, and quality in all aspects of service delivery.
- Design, implement, and continuously improve operational processes, ensuring streamlined workflows, minimized waste, and maximized productivity.
- Oversee all aspects of service delivery, including installation, maintenance, and repair, ensuring high-quality execution and customer satisfaction.
- Establish and monitor key performance indicators (KPIs) for all operational functions, ensuring accountability and driving continuous improvement.
- Team Leadership:
- Lead and motivate a team of operations professionals, fostering a collaborative and high-performing work environment.
- Identify and develop talent within the operations team, ensuring a pipeline of skilled professionals to meet future needs.
- Effectively communicate with other departments to ensure seamless collaboration and alignment of operational activities.
- Provide direct leadership and oversight to various operational teams, including Pipefitters, Boilermakers, Project Managers, Equipment/logistics Shop, and Specialty Services.
- Technology Implementation:
- Identify and implement new technologies to enhance operational efficiency, improve service delivery, and enhance customer experience.
- Process Optimization:
- Continuously evaluate and optimize operational processes, identifying areas for improvement and implementing best practices.
- Cost Management:
- Develop and implement cost-effective strategies to optimize resource utilization, minimize expenses, and maximize profitability.
- Bachelor's degree in engineering, Business Administration, Operations Management, Organizational Leadership, or a closely related field. Master's degree preferred.
- Minimum of 5 years of experience in a senior operations management role within the boiler industry or a closely related sector.
- Proven track record of success in driving operational efficiency, improving service delivery, and achieving cost-effective outcomes.
- Strong understanding of operational processes, logistics, and supply chain management.
- Excellent communication, interpersonal, and leadership skills.
- Ability to inspire and motivate teams to achieve ambitious goals.
- Possession of passion for mechanical construction, the boiler industry, and commitment to NBW's mission and values.
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