Imaging Support Specialist

5 days ago

Ann Arbor, Michigan, United States Trinity Health Full time
Job Summary

We are seeking a highly skilled Imaging Support Specialist to join our team at Trinity Health. As an Imaging Support Specialist, you will play a critical role in facilitating timely availability of images for interpretation and communication of results to referring physicians.

Key Responsibilities
  • Function as a liaison for internal and external departments, radiologists, and referring physicians to ensure seamless communication and coordination of patient care.
  • Retrieve, relay, and record critical patient information related to exams and patient care to radiologists, physicians, and other departments.
  • Perform a variety of general clerical duties, including data entry, typing, and maintaining records and files.
  • Utilize knowledge of departmental processes and procedures to problem-solve and contact appropriate parties to obtain necessary information.
  • Prioritize exams to be read using multiple imaging computer systems while addressing the needs of customers in order of urgency.
  • Provide assistance to departmental customers, including physicians and non-physicians, in relation to consultations with radiologists and/or requests for interpretations of exams.
  • Monitor prioritization and assist in satisfying customers' needs, time utilization of radiologist and customer, as well as, maintaining procedural standards.
  • Receive and respond to requests for release of images or results, and maintain logs of work activities.
  • Working knowledge of PACS web, PACS, RadNet, Powerchart, Powerscribe, Intelerad, and other computer systems to provide assistance to physicians, radiologists, and off-shift radiologists as necessary.
Requirements
  • High school diploma or equivalent combination of education and experience.
  • Working knowledge of Radiology procedures, protocols, and processes.
  • Knowledge of Windows-based programs and ability to utilize PACS, PACS web, RADNET, Powerchart, Powerscribe, Intelerad, and/or other pertinent computer systems.
  • Two to three years progressively more responsible experience in a physician support setting.
  • Two years' experience in a Radiology Department.
  • Effective communication skills and ability to work with Medical Staff, departmental staff, SJMHS department representatives, physicians, other health providers, and facilities.
Why Join Our Team?

At Trinity Health, we are committed to diversity, equity, and inclusion. We believe that a diverse and inclusive workforce provides the most accessible and equitable care for those we serve. We are an Equal Opportunity Employer and welcome applications from qualified candidates of all backgrounds.

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