Retail Sales and Support Specialist

5 days ago


Austin, Texas, United States Michael's Inc Full time

About the Role

We are seeking a skilled Customer Service Representative to join our team at Michaels - 14028 N Hwy 183, Bldg C. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service and driving sales growth through effective product knowledge and recommendations.

Responsibilities

  • Provide excellent customer service, ensuring customers have a positive shopping experience.
  • Process transactions quickly and efficiently, using a cash register or mobile device.
  • Engage customers on benefits of our Rewards program and assist with enrollments.

Requirements

  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment with multiple priorities.
  • Familiarity with retail operations and customer service principles.

What We Offer

  • Competitive hourly rate: $14.50 per hour.
  • Benefits package including medical, dental, and vision insurance.
  • Ongoing training and development opportunities.


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