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Bilingual Retail Customer Service Representative

2 months ago


Wasilla, Alaska, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused Bilingual Retail Customer Service Representative to join our team at Sherwin-Williams. As a key member of our retail team, you will be responsible for providing exceptional customer service to our wholesale and retail customers, answering their questions about our products, and recommending the right solutions to meet their needs.

Key Responsibilities
  • Provide excellent customer service to customers in a fast-paced retail environment
  • Answer customer questions about our products and provide recommendations to meet their needs
  • Resolve customer concerns in a timely and professional manner
  • Stay up-to-date with product features and maintain a high level of product knowledge
  • Meet sales goals and contribute to the success of the store
Requirements
  • Bilingual skills in English and Spanish (or other languages as required)
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced retail environment
  • Basic math skills and accuracy with handling cash and other payment methods
  • Ability to work a flexible schedule, including evenings and weekends
About Sherwin-Williams

Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to providing our customers with the highest level of service and support, and we are seeking a talented and motivated individual to join our team.

What We Offer
  • A competitive hourly rate
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off
  • Opportunities for career advancement and professional growth
  • A fun and dynamic work environment