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Operational Improvement Analyst

1 week ago


Maple Grove, Minnesota, United States Blue Star Partners, LLC Full time
Job Overview

We are seeking an experienced Business Analyst to join our team at Blue Star Partners, LLC. As a key member of the Product Technology group, you will play a critical role in improving processes and systems to enhance operational efficiency and effectiveness.

Your primary responsibilities will include evaluating current processes, identifying areas for improvement, and developing innovative solutions to address these gaps. You will work closely with stakeholders to set goals, develop data collection practices, and analyze current processes.

Key Deliverables:
  • Development of a BU Platform delivery SOP with inputs from SQA resources.
  • Quality Program - DevOps - Plan and implement an approved quality plan for Prod Tech that aligns with BTS quality standards.
  • Assisting with a path forward for technical roadmap standardization across Product Technology, tying budget, roadmaps & capacity together.
  • Optimization of our Service Catalog, mapping functional requirements to technical requirements and publishing documentation externally for our Business partners.