Operational Readiness Manager

3 days ago


WinstonSalem, North Carolina, United States RTA US Full time
About the RoleRTA US is seeking an experienced Operational Readiness Coordinator to join our team. As a key member of our UAT Testing Team, you will be responsible for ensuring all testing requests from internal and external clients are properly supported, assigned, and reported on.

This role requires strong project management skills, with the ability to work closely with various internal leadership teams and subject matter experts to design and define processes and implementations. You will serve as a liaison between our Production Support Teams, helping to deliver new clear and concise processes that support new products and innovation in our Production environment. Additionally, you will provide administrative coverage, ensure client certification planning, and review incoming correspondences.

To succeed in this role, you should have 3+ years of experience in a banking environment, including payments experience documenting operational processes and product requirements/specifications. You should also possess UAT (user acceptance testing) experience/knowledge, a strong understanding of Agile methodologies, and experience with Jira. Proficiency in MS Office Suite tools is also required, along with strong verbal and written communication skills, analytical and statistical skills, and attention to detail with strong organizational and problem-solving skills.

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, plus comprehensive healthcare coverage, supplemental coverage, 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.

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