Customer Service Representative
3 days ago
We are looking for a skilled Customer Service Representative to join our team at Foot Locker. As a key member of our sales floor, you will be responsible for creating a positive and engaging shopping environment for our customers. Your primary focus will be on ensuring high levels of customer satisfaction by being knowledgeable about all products offered and working collaboratively with colleagues to deliver outstanding sales service.
About the JobThis is an exciting opportunity to work in a dynamic retail environment where you will have the chance to learn and grow with our company. You will be accountable for achieving personal productivity goals and contributing to divisional productivity standards. In addition, you will be responsible for delivering sales, outstanding customer experience, and operational expectations.
Responsibilities- Ensuring high levels of customer satisfaction by being knowledgeable about all products offered and collaborating with colleagues to provide excellent sales service
- Maintaining personal and productivity goals, as well as contributing to a positive and inclusive work environment
- Engaging customers to deliver an elevated experience through open-ended questions to assess their needs and providing expertise on products and trends to fit their needs
- Maintaining awareness of all product knowledge, including current or upcoming products and trends
- 0-3 years of retail experience
- Confident and comfortable engaging customers to deliver an elevated experience
- Motivated to achieve great results due to enthusiasm from interacting with customers and athletic products
- Ability to initiate completion of tasks or activities without necessary supervision
- Flexible availability, including nights, weekends, and holidays
Estimated Salary: $11.33 per hour
Rate of Pay: $11.33 / hour
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