Customer Service Representative

3 weeks ago


Jackson, Michigan, United States GPM Investments LLC Full time
About GPM Investments LLC

Welcome to GPM Investments LLC, a dynamic community hub where customers find more than just snacks and fuel. Our team members are the heartbeat of our store, keeping the shelves stocked, coffee brewing, and customers happy.

We're committed to providing a welcoming atmosphere and exceptional customer service. As a member of our team, you'll have opportunities to grow and develop your skills, while working in a fast-paced and collaborative environment.


Key Responsibilities

As a Retail Associate at GPM Investments LLC, you will:

  • Be the friendly face that greets customers, providing exceptional service and support.
  • Maintain a clean and organized store, including stocking shelves, replenishing merchandise, and ensuring a pleasant shopping experience.
  • Upsell and suggest products to enhance customer satisfaction and achieve sales goals.
  • Collaborate with colleagues to ensure seamless operations and provide support when needed.
  • Participate in maintaining a safe and welcoming environment, adhering to safety guidelines and protocols.
  • Take pride in maintaining a clean and inviting store, including cleaning restrooms, tidying the inside and outside, emptying trash bins, and refilling window washing stations.
  • Contribute to keeping our outdoor space clean and welcoming, positively impacting the environment and customer experience.

Requirements
  • Meet the minimum age requirement (21 years old for certain states) or local requirements.
  • Able to work flexible hours, including weekends and holidays.
  • Effective communication skills, including reading, writing, speaking, and understanding English.
  • Basic math skills required, including addition, subtraction, division, and multiplication.
  • Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pass a pre-employment drug screen and be subject to a criminal history background check.
  • Possess a friendly demeanor, making people feel welcome, and detail-oriented, noticing little things that make a big difference in a customer's experience.
  • Reliable, responsible, punctual, trustworthy, and take pride in your work.
  • Flexible and adaptable, ready to take on various tasks in our fast-paced environment.
Compensation Package

We offer a competitive salary with an estimated annual salary of $43,934.24, flexible scheduling, paid time off, retirement savings plan, and weekly pay. For more information on benefits, please visit our website.



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