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Customer Service Representative
2 months ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with customers, providing exceptional service, and promoting our insurance and financial services products.
Responsibilities
- Customer Service
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and helpful information to customers regarding our insurance and financial services products.
- Product Promotion
- Develop and implement strategies to promote our insurance and financial services products to customers.
- Identify customer needs and provide personalized recommendations to meet those needs.
- Team Collaboration
- Work closely with our team to achieve sales and customer service goals.
- Participate in training and development programs to enhance skills and knowledge.
Requirements
- Education and Experience
- High school diploma or equivalent required.
- 1-2 years of customer service experience preferred.
- Skills and Abilities
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet sales and customer service goals.
- Strong problem-solving and analytical skills.
What We Offer
- Competitive Compensation
- $45,000 - $65,000 per year.
- Benefits
- 401(k) plan.
- Health benefits.
- Paid time off.
About Our Agency
Our agency is a growing and dynamic team of professionals dedicated to providing exceptional service to our customers. We are committed to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are proud to be a part of the State Farm network and look forward to welcoming a new team member to our family.
