Valet Parking Service Director
6 days ago
About the Company
">Parking Management Services is a rapidly growing company in the hospitality industry, specializing in valet parking services for 5-star hotels, resorts, hospitals, restaurants, and special events.
">Job Description
">We are seeking an experienced Valet Parking Service Director to lead our team of valets at one of our locations in Little Rock, AR. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our valet service, ensuring seamless delivery of exceptional guest service and consistently exceeding guest expectations.
">Key Responsibilities
">- ">
- Lead, motivate, and manage a team of valets, fostering a positive and productive work environment">
- Oversee the day-to-day operations of the valet service, ensuring smooth and efficient operations">
- Implement and enforce valet policies and procedures to maintain the highest standards of service quality">
- Train and develop valets, providing ongoing coaching and mentorship to enhance their skills and knowledge">
- Address guest concerns and complaints promptly and professionally, ensuring their satisfaction">
- Collaborate with hotel management and other departments to ensure seamless service integration">
- Maintain a safe and secure valet area, adhering to all safety and security protocols">
- Contribute to the development and implementation of strategic initiatives to enhance the valet service">
Requirements
">- ">
- Minimum of 5 years of experience in the hospitality industry, with at least 2 years of supervisory experience">
- Proven track record of success in leading, motivating, and developing teams">
- Exceptional customer service skills, with a demonstrated ability to handle guest concerns and complaints effectively">
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines">
- Attention to detail and a commitment to maintaining the highest standards of service quality">
- Excellent communication and interpersonal skills, with the ability to build rapport with team members, guests, and hotel management">
Benefits
">- ">
- Competitive salary commensurate with experience: $60,000 - $80,000 per year">
- Comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a retirement savings plan">
- Opportunity to work in a fast-paced, dynamic environment and make a significant impact on the guest experience">
- Chance to lead and develop a team of talented valets and contribute to the overall success of our hospitality operations">
- Professional development opportunities, including training, conferences, and mentorship programs">
About You
">We are looking for a motivated and results-driven individual who shares our passion for delivering exceptional guest service. If you have a proven track record of success in leading high-performing teams and a strong commitment to maintaining the highest standards of service quality, we encourage you to apply for this exciting opportunity.
">How to Apply
">If you are a highly motivated and experienced professional looking for a new challenge, please submit your application, including your resume and cover letter, to us today.
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