Automotive Operations Manager
1 day ago
Description:
At Jiffy Lube, we are seeking an experienced Automotive Operations Manager to oversee the daily operations of our stores. This includes creating an environment of accountability, increasing sales, controlling costs, and managing profitability.
Responsibilities:
- Oversee all store operations to ensure compliance and quality standards
- Ensure the store is open and closed as per Jiffy Lube guidelines
- Build relationships with Jiffy Lube Guests and provide world-class customer service
- Accurately capture guests' product needs and provide updates throughout the process
- Listen to client complaints and assist in addressing their issues and resolving challenges
- Provide store-level leadership to J-Team members through coaching, training, and performance management
- Assist Technicians perform Jiffy Lube's Signature Service oil, routine preventative maintenance, vehicle testing, diagnosis, service, and repair
- Create work schedules, ensuring proper staffing coverage so business needs are met
- Increase sales, improve store profitability, and reduce expenses
- Manage store inventory, product ordering, and receiving
- Maintain building and grounds to improve appearance and curb appeal
- Oversee the disposal of wastes such as used engine oil to ensure adherence to health and safety laws
Requirements:
- Previous experience is essential and MUST have a minimum of 2 years working for a dealership, automotive shop, tire center, or quick lube
- Excellent problem-solving and critical thinking skills
- Energetic, hardworking, and able to multi-task
- Show initiative, responsibility, and must be reliable
- Good interpersonal and communication skills
- A positive attitude, strong work ethic, and a team player
- Must have a valid driver's license and authorized to work in the U.S.
- Complete all required training courses through Jiffy Lube University
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