Freight Operations Coordinator
3 weeks ago
Job Summary
As a Freight Operations Clerk at Estes Express, you will be responsible for handling a high volume of calls with accuracy, entering delivery manifest data into our computer system, and conducting imaging and scanning of bills of lading and other documents. You will also identify freight bills requiring special delivery instructions, enter data into our dispatch system, and contact customers to coordinate delivery times and schedule appointments for freight delivery.
Key Responsibilities
- Answer telephones with a high level of accuracy and direct calls to the appropriate personnel
- Enter delivery manifest data into our computer system in a timely and accurate manner
- Conduct imaging and scanning of bills of lading and other documents to ensure accurate and efficient processing
- Identify freight bills requiring special delivery instructions and take appropriate action
- Enter data into our dispatch system to ensure accurate and timely delivery of freight
- Contact customers to coordinate delivery times and schedule appointments for freight delivery
Requirements
- Experience in billing, collections, tracing, and OS&D is preferred
- Proficient in MS Word and Excel
- Good clerical skills and ability to work in a fast-paced environment
- Ability to read, interpret, and comply with written information and documents, including safety rules, operations/procedure manuals, and maintenance instructions
Working Conditions
The employee is frequently required to sit and use hands to finger, handle, or feel or operate computers and other standard office equipment.
Estes Express is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to providing a work environment that is free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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