Evening Operations Supervisor

2 months ago


Ann Arbor, Michigan, United States Sweetwaters Coffee & Tea Full time
Job OverviewAbout Sweetwaters Coffee & Tea
At Sweetwaters Coffee & Tea, our mission is to Make Our Guests Day. We pride ourselves on our vibrant company culture and a team that truly enjoys their work. Founded over 29 years ago, we are committed to offering unique, globally inspired beverages while fostering a community atmosphere in each café.

As a dynamic, woman-owned brand based in Ann Arbor, we focus on delivering exceptional customer experiences and expanding our presence nationwide with over 35 locations.

Our Purpose
We aim to provide enjoyment through creative and accessible luxuries in our cafés. Our core values include:
  • Building strong relationships through effective communication.
  • Creating a fun and engaging environment for both staff and guests.
  • Being passionate about delivering high-quality drinks, food, and service.
  • Pursuing profitability as a measure of success and growth.
Position Summary
We are seeking an ideal candidate to manage the evening operations of a corporate Sweetwaters Coffee & Tea café, ensuring a lively atmosphere while driving profitability. This role involves overseeing a dynamic team and engaging with a diverse clientele, all while preparing premium handcrafted beverages.

Key Responsibilities:
  • Enhance sales through exceptional product delivery, guest engagement, and effective team leadership.
  • Ensure that coffee, tea, and espresso beverages are prepared according to Sweetwaters standards.
  • Motivate and guide the team to achieve sales targets.
  • Lead the team in guest service, training, product quality, merchandising, cleanliness, and food safety.
  • Provide friendly, accurate, and efficient service to guests.
  • Implement proper cash handling procedures.
  • Maintain a clean, organized, and welcoming café environment.
  • Stay informed about the coffee, tea, and other products offered at Sweetwaters.
  • Assist the General Manager with weekly orders and monthly inventory counts.
Qualifications:
  • Experience in food service.
  • Demonstrated sales success.
  • Enjoy working with people and thrive in a fast-paced environment.
  • Strong guest service skills; friendly, accurate, and efficient, with a passion for quality beverages.
  • Availability for at least 15 hours per week, including some weekends.
  • A positive attitude and a sense of humor.
  • Ability to lift and move up to 30 lbs.
  • Willingness to work 20-40 hours per week.
Education:
  • Minimum high school diploma or equivalent.
Advancement Opportunities
We offer General Management training for qualified candidates and corporate positions within our franchise business.

Benefits
Full-time employees receive paid time off and health insurance, along with opportunities for professional growth in our expanding company. Enjoy brewed coffees, teas, and Cold Brew coffee during shifts.

  • Ann Arbor, Michigan, United States New Image Building Services Full time

    We are seeking a skilled Evening Bank Custodian to join our team at New Image Building Services, Inc. Our company provides Green Cleaning and related facility services for local and international clients across a multiple state footprint in the USA.The ideal candidate will have a strong command of the English language, both spoken and written, and be able to...

  • Area Supervisor

    4 weeks ago


    Ann Arbor, Michigan, United States Ross Stores Full time

    Job SummaryRoss Stores is seeking a skilled and experienced Area Supervisor to join our team. As an Area Supervisor, you will be responsible for overseeing a specific area of the store, ensuring a positive customer experience, and maintaining a high level of merchandise presentation and store appearance.Key ResponsibilitiesSupervise and train store...


  • Ann Arbor, Michigan, United States Graham Hotel Systems Full time

    Job SummaryWe are seeking a highly skilled Housekeeping Supervisor to join our team at Graham Hotel Systems. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction.Key ResponsibilitiesSupervise and inspect the cleaning of guest rooms, turndown service, public areas, and...

  • Shift Supervisor

    3 days ago


    Ann Arbor, Michigan, United States Rensko Holdings Full time

    Shift Supervisor RoleRensko Holdings is seeking a skilled Shift Supervisor to oversee daily operations at our Tim Hortons location. As a key member of our team, you will be responsible for ensuring exceptional guest experiences, maintaining high standards of cleanliness and product quality, and driving sales and transactions during your shift.Key...

  • Shift Supervisor

    4 weeks ago


    Ann Arbor, Michigan, United States Milkshake Factory Ann Arbor Full time

    Job Title: Shift SupervisorAt Milkshake Factory Ann Arbor, we're seeking a skilled Shift Supervisor to join our team. As a Shift Supervisor, you will be responsible for leading and guiding our team members to deliver exceptional customer experiences and drive sales growth.Key Responsibilities:Lead and motivate team members to achieve sales targets and...


  • Ann Arbor, Michigan, United States Nothing Bundt Cakes - 295 Full time

    Job OverviewThe Nothing Bundt Cakes (NbC) Assistant Lead Supervisor plays a pivotal role in driving sales and profitability while ensuring exceptional guest experiences. This role assumes direction in supervising the team and day-to-day operations, encompassing all aspects of guest experience, cake production, brand and merchandise presentation, work...


  • Ann Arbor, Michigan, United States Ann Arbor Regent Hotel & Suites Full time

    {"h3": "Hotel Front Desk Supervisor Job Description"} We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Ann Arbor Regent Hotel & Suites. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing front desk operations, and leading a team of front desk...


  • Ann Arbor, Michigan, United States Peoples Food Cooperative Inc Full time

    Job OverviewWe are seeking a highly skilled Store Support Supervisor to join our team at Peoples Food Cooperative Inc.This is a permanent, full-time position that requires a strong ability to supervise and direct others, as well as excellent customer service skills.Key ResponsibilitiesOversee all aspects of store operations, including department policies and...


  • Ann Arbor, Michigan, United States Graham Hotel Systems Full time

    Job SummaryWe are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Graham Hotel Systems. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction.Key ResponsibilitiesSupervise and inspect the cleaning of guest rooms, turndown service,...


  • Ann Arbor, Michigan, United States Nothing Bundt Cakes - 295 Full time

    Job DescriptionAt Nothing Bundt Cakes - 295, we're seeking a highly motivated and experienced Assistant Lead Supervisor to join our team. As a key member of our bakery team, you will be responsible for supervising and directing the day-to-day operations, ensuring a warm and welcoming environment for our guests. Your primary objective will be to drive sales...

  • Retail Supervisor

    1 month ago


    Ann Arbor, Michigan, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and experienced Retail Supervisor to join our team at TJ Maxx. As a Retail Supervisor, you will be responsible for leading a team of Associates to provide exceptional customer service and drive sales growth.Key ResponsibilitiesLead a team of Associates to achieve sales goals and provide excellent customer...


  • Ann Arbor, Michigan, United States University of Michigan Full time

    Pharmacy Technician Supervisor Job DescriptionMichigan Medicine is seeking a highly skilled Pharmacy Technician Supervisor to join our team. As a Pharmacy Technician Supervisor, you will be responsible for overseeing the daily operations of our pharmacy department, ensuring that all tasks are completed efficiently and effectively.Key...

  • Retail Supervisor

    4 weeks ago


    Ann Arbor, Michigan, United States Fjällräven North America Full time

    About the RoleFjållråven North America is seeking a highly motivated and customer-focused Retail Supervisor to join our team in Ann Arbor, MI.As a Retail Supervisor, you will be responsible for leading the sales floor team, ensuring excellent customer service, and maintaining a positive store environment.Key ResponsibilitiesSupervise and train sales floor...


  • Ann Arbor, Michigan, United States Domino's Full time

    About the JobAre you looking for a job that offers a great flexible schedule? Do you want to work for a company that values its employees and provides opportunities for growth? Look no further than Domino's Pizza!As an Evening Delivery Driver, you will be responsible for delivering pizzas to customers in your area. You will have the opportunity to work a...


  • Ann Arbor, Michigan, United States University of Michigan Full time

    Pharmacy Technician SupervisorMichigan Medicine is seeking a highly skilled Pharmacy Technician Supervisor to join our team. As a Pharmacy Technician Supervisor, you will be responsible for overseeing the daily activities of pharmacy technicians, ensuring compliance with regulatory requirements, and providing guidance on medication preparation, compounding,...


  • Ann Arbor, Michigan, United States University of Michigan Full time

    Job SummaryWe are seeking a highly skilled and experienced Pharmacy Technician Supervisor to join our team at the University of Michigan. As a Pharmacy Technician Supervisor, you will be responsible for overseeing the daily operations of our pharmacy department, ensuring that all tasks are completed efficiently and effectively.Key Responsibilities:Supervise...


  • Ann Arbor, Michigan, United States Lodgco Hospitality Full time

    Job Title: Front Office SupervisorAt Lodgco Hospitality, we are seeking a dedicated and experienced Front Office Supervisor to join our team at The Residence by Marriott in Ann Arbor, MI. As a key member of our front desk team, you will be responsible for overseeing guest service operations and leading our team of front desk agents.Job Summary:The Front...


  • Ann Arbor, Michigan, United States University of Michigan Full time

    Pharmacy Technician SupervisorMichigan Medicine is seeking a highly skilled Pharmacy Technician Supervisor to join our team. As a Pharmacy Technician Supervisor, you will be responsible for overseeing the daily activities of pharmacy technicians, ensuring compliance with regulatory requirements, and providing guidance and support to team members.Key...


  • Ann Arbor, Michigan, United States Friedman Management Full time

    Maintenance Supervisor Job DescriptionWe are seeking a highly skilled Maintenance Supervisor to join our team at City Club Ann Arbor Apartments in Ann Arbor, Michigan. As a key member of our maintenance team, you will be responsible for overseeing maintenance and grounds personnel, ensuring the upkeep of our properties, and providing exceptional customer...


  • Ann Arbor, Michigan, United States Zingermans Full time

    Job Title: Coffee Retail Cafe SupervisorZingerman's Coffee Company is seeking a highly skilled and experienced Coffee Retail Cafe Supervisor to join our team. As a key member of our retail operations team, you will be responsible for ensuring the highest level of customer service, quality control, and staff training.Key Responsibilities:Supervise and train...