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Technical Sales Engineer

2 months ago

Emelle Alabama, United States Lutron Electronics Co., Inc Full time
About the Role

Lutron Electronics Co., Inc. is seeking a highly skilled Technical Sales Engineer to join our team. As a Technical Sales Engineer, you will play a critical role in supporting our sales efforts by overcoming technical sales hurdles, educating our clients, and providing technical knowledge to our sales team.

Key Responsibilities
  • Conduct technical and product launch training/CEUs on new products, systems, features, market trends, etc. for Sales & Pre-sales team, specifiers, integrators, customers, A3E team members, interns, etc.
  • Prepare and upkeep of technical documentation - such as competitive analysis, brand standards, IT requirements, App notes, etc.
  • Support new products and feature release through field testing via early adopters and beta sites.
  • Become customer's voice through regional feedback collection & active participation in all ISSE feedback sessions with Product managers, core reviews, SSE summits.
  • Customer demonstrations & in-field mock-ups for any custom request of Sequence of Operation or device/system functionality. Support CCR, API request, cyber security and IT compliance questionnaire requests from projects for your region.
  • Continuous research & self-coaching to become subject matter expert (generalists). Joint sales call for technical meetings & presentations for key specifiers/customers/key accounts.
Requirements
  • Bachelor's degree in engineering with minimum a 60% and above or CGPA of 3/5
  • Minimum 4 years in Lutron (products) or equivalent with technical expertise in Lighting controls and IOT domain
  • In-depth technical expertise in lighting and controls, IT, networking, cybersecurity, code compliance, green building, wellness standards, and sustainability.
  • Excellent research skills to stay informed on market and industry trends.
  • Excellent communication skills for collaborating with teams across India, the USA, and other regions.
  • Proficient in delivering presentations and training sessions to large, high-profile audiences.
  • Service-oriented mindset.
  • High energy level with keen attention to detail.
  • Strong organizational skills for working with global SSE, Engineering, and Product Management teams.
  • Flexibility to work outside regular hours or on weekends as needed, with a standard 5-day workweek.
  • Willingness to travel up to 70% within Pan-India and the Indian Subcontinent.