Optometrist Assistant

4 weeks ago


Panama City, Florida, United States Pancare of Florida Inc Full time
Job Description

Pancare of Florida Inc is seeking a dedicated and enthusiastic Optometrist Assistant to join our optometry department. In this role, you will be an integral part of our mobile unit team, delivering essential eye care services to schools across the region.

The Optometrist Assistant will perform a variety of complex clerical duties to support the efficient operation of the mobile optometry unit. This role involves scheduling patient appointments, checking patients in and out, collecting fees for services rendered, and answering phone inquiries in accordance with PanCare of Florida, Inc. policies and procedures.

Key Responsibilities:

  • Collaborate with the Corporate Office and subsidiary entities within the Health System.
  • Communicate effectively with Corporate Management, administrative personnel, and medical staff.
  • Answer clinic phones and route calls to the appropriate departments.
  • Schedule patient appointments according to established daily provider quotas.
  • Check patients in upon arrival and notify clinical staff.
  • Collect fees for services rendered and process patient check-outs.
  • Organize and maintain patient charts in the Records Room.
  • Confirm patient appointments for the following day as assigned.
  • Assist in processing patient chart information for faxing or mailing to the appropriate entities, ensuring proper authorization and documentation.
  • Fax records requests to external entities with completed patient request forms, documenting actions and filing requests in the patient's chart.
  • Verify patient eligibility for sliding scale fee services.
  • Support patient billing processes as assigned by the Mobile Operations Manager (MOM).
  • Balance daily sheets, cash, checks, and credit card receipts.
  • Maintain a daily postage log.
  • Perform additional responsibilities as assigned by the Mobile Clinic Manager to ensure the front office operates smoothly and efficiently.

Requirements:

  • Education: High School Diploma or GED; some college coursework is preferred.
  • Experience: Minimum of 6 months of experience in a responsible clinical or medical operations role.

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