Retail Sales Associate

4 weeks ago


Martinsburg, West Virginia, United States The ODP Corporation Full time

About the Role:

The ODP Corporation is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, educating customers about Office Depot products and services, and driving sales of our total offerings.

Key Responsibilities:

  • Provide exceptional customer service by educating customers about Office Depot products and services.
  • Effectively utilize communication tools to request assistance anywhere on the sales floor, and to coordinate the appropriate service, and customer engagement throughout the store.
  • Perform duties such as cashier, logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets.
  • Ensure the completion of damaged and defective/buy back merchandise through the RCC process.
  • Proactively acknowledge and engage every customer to ensure a positive customer experience.
  • Utilize and understand the selling program to promote the sale of the best solution as well as additional product and/or services solutions.
  • Maintain awareness of planned advertisements and promotions.
  • Drive Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
  • Ensure compliance with company policies, procedures and practices; and supports company loss prevention efforts.

Requirements:

  • High School diploma or equivalent education preferred.
  • Minimum 1 year experience in related field.
  • 2 Years Sales and/or Customer Services experience preferred.
  • Must possess the ability to use technology and print equipment applicable to role, and to access information necessary to complete daily responsibilities.
  • Must possess ability to process information/merchandise through POS register system.
  • Basic computer skills.
  • Must possess strong selling skills.
  • Must possess strong interpersonal and communication skills.
  • Must be adaptable to a changing environment.
  • Must be able to coach and train others in a professional environment.
  • Possess excellent verbal and written communication skills.

About The ODP Corporation:

The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores.

Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.



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