Community Engagement Specialist

2 weeks ago


Altamonte Springs, Florida, United States Top Notch Services Full time
Job Title: Assistant Community Association Manager

At Top Notch Services, we are seeking a highly skilled and motivated Assistant Community Association Manager to join our team. This role plays a vital part in supporting the Community Manager in maintaining a positive and engaged community within our organization.

Key Responsibilities:
  • Community Engagement: Assist in developing and implementing strategies to engage community members and foster a sense of belonging.
  • Communication: Collaborate with the Community Manager to create and distribute newsletters, updates, and announcements to keep members informed of relevant news, events, and changes within the community.
  • Community Development: Assist in the recruitment and onboarding of new community members, providing them with guidance and support to integrate into the community seamlessly.
  • Content Creation and Curation: Work closely with the Community Manager and other team members to generate engaging content, such as blog posts, videos, and discussions, that aligns with the interests and needs of the community.
  • Data Analysis and Reporting: Assist in collecting and analyzing data related to community engagement, including metrics such as participation rates, sentiment analysis, and member demographics.
Requirements:
  • Previous experience in customer service or related roles preferred.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills and ability to build relationships with diverse groups of people.
  • Proficiency in social media platforms, online forums, and community management tools.
  • Creative thinker with a passion for community building and engagement.
  • Highly organized with the ability to multitask and prioritize tasks effectively.


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