Heavy Duty Truck Service Expert
3 weeks ago
We are seeking a highly skilled and experienced Service Writer to join our team at Systematic Business Consulting. As a key member of our service department, you will be responsible for ensuring the smooth operation of our business by providing exceptional customer service and support.
Job Description:
- You will determine truck and equipment problems through thorough inspections and test drives, and verify warranty and service contract coverage by examining records and explaining provisions.
- You will work closely with manufacturers on warranty claims and track each one to completion, and develop estimates by costing materials, supplies, and labor, and calculating customers' amounts due.
- You will possess good PC skills, including Excel and Word, and be able to read engineering drawings and hydraulic schematics.
Requirements:
- 3 years of experience working as a Service Writer, Technician, or Warranty Administrator in a heavy-duty truck service workshop environment.
- Ability to work independently and as part of a team, with excellent communication and problem-solving skills.
- Good understanding of heavy-duty trucks and equipment, including knuckle booms, man lifts, and material handling equipment.
Salary and Benefits:
- A competitive salary of $60,000 per year, based on experience.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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