Heavy Duty Truck Service Expert

3 weeks ago


St Louis, Missouri, United States Systematic Business Consulting Full time

We are seeking a highly skilled and experienced Service Writer to join our team at Systematic Business Consulting. As a key member of our service department, you will be responsible for ensuring the smooth operation of our business by providing exceptional customer service and support.

Job Description:

  1. You will determine truck and equipment problems through thorough inspections and test drives, and verify warranty and service contract coverage by examining records and explaining provisions.
  2. You will work closely with manufacturers on warranty claims and track each one to completion, and develop estimates by costing materials, supplies, and labor, and calculating customers' amounts due.
  3. You will possess good PC skills, including Excel and Word, and be able to read engineering drawings and hydraulic schematics.

Requirements:

  • 3 years of experience working as a Service Writer, Technician, or Warranty Administrator in a heavy-duty truck service workshop environment.
  • Ability to work independently and as part of a team, with excellent communication and problem-solving skills.
  • Good understanding of heavy-duty trucks and equipment, including knuckle booms, man lifts, and material handling equipment.

Salary and Benefits:

  • A competitive salary of $60,000 per year, based on experience.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.


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