IT Support and Operations Specialist

2 days ago


Annapolis, Maryland, United States Wyetech LLC Full time

Wyetech LLC

We are an equal opportunity employer committed to diversity and inclusion. Our company is dedicated to providing a safe and respectful work environment where all employees can thrive.

Job Description

This is a challenging opportunity to join our dynamic IT team as an IT Support and Operations Specialist. You will be responsible for providing support for the implementation, troubleshooting, and maintenance of Information Technology systems.

Responsibilities

  • Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
  • Configures and manages UNIX and Windows operating systems, installs/loads operating system software, troubleshoots, maintains integrity, and configures network components.
  • Develops and implements enterprise backup/recovery strategies, server configuration and consolidation, and verification of the health and status of the entire IT infrastructure.

Requirements

  • Experience with installation, configuration, and networking of UNIX and/or NT based platforms.
  • Familiarity with creating, modifying, and deleting user accounts, performing system back-ups, and maintaining system configuration files.
  • TS/SCI with agency appropriate polygraph, Bachelor's Degree in Computer Science or related field, and ten (10) years of demonstrable experience in system administration and support of a large client-server based IT enterprise.

Compensation and Benefits

  • Average salary: $75,119 - $112,498 per year.
  • Generous benefits package including medical, dental, vision, and life insurance options.


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