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Referral Coordinator Specialist

2 months ago


Morganton, North Carolina, United States HIGH COUNTRY COMMUNITY HEALTH INC. Full time
Job Summary

The Referral Coordinator plays a vital role in the clinic's referral processes, ensuring seamless coordination and tracking of clinical referrals using the electronic health record. This position requires strong communication and organizational skills to work with patients, consulting providers, and designated staff to complete the referral process.

Key Responsibilities
  • Coordinate and track all clinical referrals, ensuring timely and accurate processing.
  • Monitor and report on Patient Centered Medical Home (PCMH) standards, focusing on referral tracking and transition of care.
  • Collaborate with staff to optimize clinic-related referral processes.
  • Provide exceptional customer service to internal and external clients.
Requirements

To be successful in this role, candidates should possess:

  • A minimum of 2 years' experience in a primary medical care setting.
  • At least 1 year of experience with referrals, preferably in a medical certification or licensure setting (CMA, LPN, or RN).
  • Proficiency with electronic health records.