Enrollment Advisor

2 days ago


Tempe, Arizona, United States Achieve Full time
Job Title: Enrollment Advisor

At Achieve, we're changing millions of lives. As an Enrollment Advisor, you'll play a vital role in helping our members achieve financial stability and success.

Key Responsibilities:
  • Communicate with prospective clients via phone calls to discuss debt management options and provide personalized solutions.
  • Utilize lead management tools to track interactions and progress of lead assignments.
  • Adhere to compliance and quality standards to ensure exceptional customer service.
  • Complete regular certification to maintain sales efficacy and meet company compliance needs.
Requirements:
  • Previous or current inbound or outbound call center experience.
  • One to three years of sales, collections, retention, and/or customer service experience preferred.
  • Availability to work at least 1 weekend day (Saturday OR Sunday).
  • Strong listening skills with the ability to understand and influence.
  • Solid computer skills with experience effectively managing a CRM.
What We Offer:
  • Hybrid and remote work opportunities for certain roles.
  • 401(k) with employer match.
  • Medical, dental, and vision with HSA and FSA options.
  • Competitive vacation and sick time off, as well as dedicated volunteer days.

At Achieve, we're committed to creating a workplace that's inclusive, supportive, and empowering. Join our team and be part of a mission that's changing lives.



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