Sales Engineer Expert
6 days ago
We are seeking a highly skilled Sales Engineer to join our team at Difenda Inc. As a Senior Sales Engineer, you will play a critical role in driving sales growth and delivering exceptional customer experiences. The ideal candidate will have a strong background in IT security operations and excellent communication skills.
**Key Responsibilities:**
- Work closely with the C3 team and customers to understand operational processes, procedures, and technologies used to deliver services.
- Provide technical sales support, including but not limited to:
- The delivery of customer demonstrations for managed service offerings
- Development of high-level customer solutions / engagements and pricing
- Development of Statement of Work (SOW) agreements
- Development of customer proposals, including Request for Proposal (RFP), Request for Information (RFI) requests
- Development of other support sales artefacts including but not limited to slide decks, product quotes, etc.
Requirements
**Required Skills and Qualifications:**
- Minimum of 5 years of IT security operations or related work experience
- College Diploma or University Degree in Computer Engineering or Computer Science preferred
- Strong background in customer service and communications required
- Experience in service delivery, including the development of proposals, RFx responses, master service and statement of works agreements
- Strong understanding of IT Security processes, including Security Operations, Threat Intelligence, Information Protection, Configuration / Vulnerability Management, System Auditing / Logging, and Identity and Access Management
- One or more security or technology specific certifications required, including but limited to Microsoft 365 Security Administration, Azure Security Engineer Associate, Certified Information Systems Security Professional (CISSP), etc.
- Ability to work with internal teams, external customers and vendors in a professional manner
- Familiarity with Agile methodologies such as Lean, Scrum and Kanban preferred
- Strong sense of ownership and teamwork
- Strong ability to communicate and document clearly and effectively
- Ability to follow processes and guidelines
- Ability to work with all levels of staff
- Ability to take personal initiative and observe confidentiality
- Ability to multi-task in a fast-paced environment
Salary: $120,000 - $150,000 per year
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